Your customers rely on your spare parts to keep their mission critical operations functioning. Whether they are running data centers, manufacturing plants, or servicing an aftermarket, a late or incorrect spare part can cost millions. Factors such as global inventory depots, variants of parts, and the need to track each part for compliance or regulatory requirements adds further complexity.
With MPO you get a platform that orchestrates spare parts fulfillment across global locations and suppliers as well as national and regional depots. MPO delivers the most flexible and agile spare parts management. Coupled with fine-grained costing, it provides global supply chains with unmatched solutions.
Right-size inventory with visibility and order allocation across locations, including internal and external stocking locations
Optimize time-critical customer deliveries and meet customer SLAs by leveraging the best inventory and transportation options
Reduce internal and external costs with enhanced spare part orders flows
Increase asset and resource utilization with integrated service orders
Global visibility into inventory and automated replenishment including vendor managed inventory.
Optimized order fulfillment including order splitting, routing, sourcing, and consolidation
Visibility and control of outsourced services associated with spare part delivery
Precision tracking of spare part flow capturing serial numbers for re-stocking, refurbishing, or returns
MPO orchestrates spare part orders across the widest variety of industries, including international, multi-leg, multi-level and multi-party, delivering profitable and exceptional customer service.
Aftermarket services and spare parts management are some of the most underutilized functions, though they hold incredible, untapped potential for driving customer loyalty and business growth.