In our highly competitive world, customer loyalty is built through consistent on-time and in-full delivery (as well as easy returns) regardless of the sales channel. MPO provides the world’s only unified cloud platform for international, domestic, and regional, omnichannel order fulfillment and reverse management across all B2B, B2C, and D2C parties. MPO’s unique, multi-level order management capability factors in constraints and requirements to optimally source and fulfill each and every customer order and conducts real-time cost analyses for all services. By significantly improving efficiencies, brands can gain competitive advantage through expanded product choices, tailored delivery options, convenient returns, and a seamless customer experience regardless of the channel.
The Art of Consistent Perfect Order Delivery
Consistent perfect order delivery - on-time and in-full at the lowest possible cost – is critical. Yet, recent surveys of supply chain stakeholders reveal that many don't have the technology necessary to achieve the perfect order. Nearly half of respondents use legacy frameworks, such as spreadsheets and ERPs, and report that their supply chain business network operations are under a static set of logic rules. Even those that report using cloud-based, dynamic technology that is flexible and easily configurable, claimed less than excellent end-to-end visibility, as well as integration and interoperability. So what's going on?
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Browse Case Stories & Webinars
Wehkamp, the largest e-retailer in the Netherlands, gains agility and flexibility to create a better, more consistent experience for customers
Omni-channel fulfillment: a discussion of current technology strategies and where businesses should be heading to better streamline operations
Discover how digital Control Towers have evolved to meet the challenges of reverse order flows, and how some forward-thinking organizations are tackling their returns flow challenges
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