Returns management has traditionally been treated as an afterthought. With today's steep rise in returns, revenue loss, and the profound way in which returns management factors into customer experience, practitioners are increasingly prioritizing their technology strategy for the reverse supply chain.
Digitizing and automating is easier and faster than most realize. Unifying platforms, such as MPO, can typically do so in weeks, so brands can begin seeing immediate efficiency gains and boosts in customer satisfaction.
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