Identify your level of transportation complexity to prioritize your core needs.


As organizations go global and adopt more intricate business processes to keep up with growing customer demands, transportation operations become more complex. At its core, a TMS must offer robust operational planning and optimization capabilities to leverage resources, make smart decisions, and maximize efficiency.

The TMS market is evolving to provide more sophisticated capabilities, such as real-time visibility and greater integration with large carrier networks and other supply chain functions. Such holistic and multimodal systems are maximizing efficiency and converging previously isolated areas of the supply chain for greater cohesion and optimization opportunities.

For leaders who manage complex supply chains, this Gartner model offers valuable insights into the core capabilities of long-lasting, modern TMS solutions, including performance management and settlement features. This document will serve as a helpful guide as you assess and evaluate the level of your organization’s needs, explore the available options, and select the TMS solution that best fits your unique requirements.

For more resources on this topic, please visit our TMS Buyer's Toolkit.


Gartner, Gartner’s Model for Holistic Multimodal Transportation Management Systems: Core Capabilities, 13 March 2019, Oscar Sanchez Duran, Brock Johns, Bart De Muynck.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Want To Know More?