Have you felt it? There’s been a seismic shift in power within our economy. Customers are in control and supply chains need to be as agile as the customer wants and needs. This trend is forcing shippers and logistic service providers to rethink how they serve their B2B & B2C customers. And, in an era of faster cycle and shipping times, international expansion and multiple suppliers, that means increased (and sometimes insurmountable) supply chain complexity. MPO's Chris Brablc and Brian Hodgson discuss how successful businesses are embracing the disruption in their supply chains to drive increased customer satisfaction and operational efficiency.
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