E-commerce is the fastest growing sales channel and it's a critical strategy for any enterprise seeking growth. Regardless of your role in the supply chain: manufacturer, distributor, retailer, or logistics provider, e-commerce has an impact. And e-commerce orders are just the start. To be effective in conjunction with traditional channels, supply chain teams must deal with varying order profiles, higher volumes, smaller order sizes, new picking requirements, new carriers, and heightened customer expectations.
With MPO, you get a software platform that seamlessly integrates e-commerce fulfillment into your supply chain operations, complementing your other order flows. MPO delivers flexible, agile order management, coupled with fine-grained costing that provides you with measurable benefits and ROI.
Increase customer orders profitably with multiple delivery options including same day delivery, white glove services, or low cost options
Speed fulfillment time though automation and multi-party collaboration
Gain flexibility with logistics partners and supplier shipments without losing visibility and control
Cut operations costs and errors with automated steps and alerts to highlight and avoid issues
Deliver exceptional customer service with automated returns
Streamlined routing of orders and leveraging of optimal logistics partners and carriers
Automation for returns, return and replace, or route to supplier
Visibility and control of outsourced logistics
Optimized transportation selection with integrated rating and labeling
MPO orchestrates e-commerce orders across the widest variety of industries, including international, multi-leg, multi-level, and multi-party, delivering profitable and exceptional customer service.
In the highly competitive world of e-fulfillment, fast and consistent on-time and in-full delivery (as well as easy returns) plays a significant role in driving customer loyalty, competitive advantage, and business growth. Here's how MPO can help.